Contact

Got a question about your order or our products? Our team is here to help with quick, clear support.

If you need updates on shipping, returns, or anything else, send us a message and we’ll get back to you within one business day. We’re available Monday to Friday, 8am to 5pm AEST.

Need to start a return or claim warranty?

Visit the returns and warranty centre

Get in touch

  • support_agent Legendary Aussie Support

  • quickreply Fast 24-Hour Response

Contact Help & Common Questions

How long does it take to get a reply?

We usually reply within 24 hours, often much faster. If it’s urgent, let us know in your message and we’ll prioritise it.

Can I talk to a real person?

Of course. Send your message through the form and a member of our team will get back to you personally.

What info should I include when contacting support?

Your order number, a quick description of the issue, and any photos or videos if it’s a product problem. It helps us solve things faster.